Privacy Policy

Privacy Policy

Last updated: 18th October 2023

1. Introduction

Welcome to Tree Trunk Solutions. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, use our contact forms, and subscribe to our newsletter. By using our website and services, you agree to the terms and conditions of this policy.

2. Information We Collect

  • Personal Information: We may collect personal information, including but not limited to your name, email address, phone number, postal address, and any other data you voluntarily provide through contact forms and newsletter subscriptions.
  • Log Data: When you visit our website, we may collect information that your browser sends, including your IP address, browser type, device type, and other statistics.

3. How We Use Your Information

We use the information collected for the following purposes:

  • Contact Forms: To respond to your inquiries, provide the requested information or assistance, and for record-keeping purposes.
  • Newsletter Subscriptions: To send you newsletters, updates, promotional materials, and to maintain a record of your subscription preferences.
  • Analytics: To analyze website usage, monitor the effectiveness of our content, and improve our services and user experience.

4. Data Security

We take reasonable measures to protect your personal information and ensure its confidentiality. While we strive to maintain the security of your data, no method of transmission over the internet or electronic storage is completely secure. By using our website, you acknowledge and accept these inherent risks.

5. Disclosure to Third Parties

We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except when required by law or to protect our rights, property, or safety.

6. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices, content, or security of these sites. We encourage you to review the privacy policies and terms of use of each website you visit.

7. Your Rights

You have the right to:

  • Access your personal information we hold about you.
  • Correct any inaccuracies in your data.
  • Request the deletion or erasure of your data from our records upon request, subject to applicable legal and regulatory requirements.

8. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or to comply with legal requirements. The date of the latest revision will be indicated at the top of this page.

9. Contact Information

If you have any questions, concerns, or requests regarding our Privacy Policy, please contact us at support@treetrunk.co.ke.

10. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of the Republic of Kenya. Any disputes or claims arising from this policy will be subject to the exclusive jurisdiction of the competent courts of the Republic of Kenya.

11. Minor’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe that your child has provided us with their personal information, please contact us, and we will take appropriate steps to delete such information.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.